Servis

Kako biste zaista uživali u svom plovilu, ono mora biti redovito održavano i uvijek u vrhunskom stanju, što će se u konačnici  odraziti i na preprodajnu vrijednost vašeg plovila.

Naši servisni centar u Marini Kaštela pobrinut će se za puštanje vašeg plovila u pogon, njegovo održavanje i rješavanje reklamacija.

Puštanje u pogon

We have commissioned over 240 yachts so far. All our yachts for sale are commissioned by our expert commissioning team to an exceptionally high standard as good commissioning is a key factor in providing carefree sailing for you. Your yacht is thoroughly checked, fitted, prepared for sailing and launched upon delivery.

Our comissioning involves the following tasks

• Rigging- mast assembly and installation, installation of sails and rails, installation of pad eyes for lazy bag and flags, mast steps installation, installation of navigation lights, VHF antenna and standard TV antenna (if any).
• Hull preparation & Antifouling
• Keel and rudder installation
• Final commissioning - test of equipment, engine pre-delivery inspection, calibration of nav. instruments, cleaning.

Maintenance

With continuous supervision and maintenance we ensure the longevity of your yacht and equipment as well as a higher market value when you decide to sell it.

When you buy a yacht from us we will suggest the ideal yacht maintenance schedule to keep your yacht in great condition. If you do not have the time to take care of yacht maintenance yourself, we can offer you a complete maintenance package with a yearly maintenance contract. You can also rely on us for any individual maintenance and repairs.

Your yacht will be supervised by an experienced full-time, on-site crew. That provides a level of service that cannot be matched by yacht dealers that do not have a dedicated service crew at your yachts location. The owner of the yacht has a permanent insight in maintenance processes and their cost.

The yachts that we hold in our bases are the best evidence of the quality of service that we provide.

Our aftersales team will take care of your yachts maintenance that includes scheduled services, regular yacht, equipment and berth check-ups and winter services such as:

• berth check-up
• regular battery charging in the resting time
• bilge and bilge pump control
• deck window sealing control
• deck equipment and rigging control
• tank control
• control of rope condition (mooring lines, sheets, halyards..) and replacement if needed
• navigation lights control and replacement if needed
• turning on the engine and ventilation during winter
• sail wash and storage during winter
• winter decommissioning of the boat and equipment after the season (washing/removal of the deck equipment, washing/removal of the sails and the awning, washing the bilges and detailed cleaning of the interior, dismantling the gas stove, dismantling the plotter)
• fitting out the boat for the season after the winter (restoring the deck equipment, restoring the sails and the awning, tightening railing cables, gas stove installation, plotter installation)
• antifouling hull protection
• deck and hull polishing
• hull and interior repairs
• engine and S-drive service
• bow thruster service
• anchor windlass service
• electrical and electronic devices service and repairs
• sails and awning service and repairs
• gas stove service
• fridge service
• toilet service and installations service
• safety equipment service (life raft, fire extinguishers, pyrotechnics..)

Regular care of your yacht and timely attention to problems brings major benefits in the long term.

Warranty

Your yacht is extensively checked during construction and commissioning. All new yachts sold by us come with a manufacturer’s warranty backed by our after sales team. As an official representative of the brands from our offer we guarantee high-quality after sales support with prompt processing of claims throughout warranty. In fact we will make all the warranty claims for you to ensure the yacht is always in top condition.